Shipping

Delivery

  (COVID-19 Rrestrictions - State Lockdowns - While we remain open and deliveries continue nationwide, restrictions are impacting the delivery services and customers may experience delivery delays.)

Delivery Cost

  • $15.00 for express shipping delivery for all orders. (3 - 5 Business Days)
  • You also have the option of picking up your order from our store in order to avoid a delivery fee.
  • Currently, we cannot offer delivery for any of our fragile items or furniture, nor can we process international orders. 

Delivery Times

We use Australia Post for our delivery service. We generally despatch within 3-5 working days of receipt of order (unless it is during the Christmas and New Year period where despatch is 2-3 weeks from order). The standard delivery time with couriers is normally 5 to 10 working days. Please note that we cannot take responsibility for late delivery caused by Australia Post or other freight carriers as this is out of the control of House to Home. Shipping information will be given once your order is dispatched.

To send questions or feedback regarding our shipping process, please contact us at info@housebyjenny.com.au